Logo Satispay for Teenagers

 

 

SATISPAY FOR TEENAGERS

DIGITAL ALLOWANCE? EASY-PEASY

Satispay is available from the age of 14 in Luxembourg and it is so easy and fast to use that it can truly bring everyone together, including parents and teenagers!
(And we know, that’s not an easy feat, right?)

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People exchanging money using Satispay for Teenagers

Discover the perks👇

Icon parents and legal guardians using Satispay for Teenagers

Are you a parent or legal guardian?

Keep up with the times (and with your kids). Start sending money directly with your smartphone to them or to your favorite stores: it will only take a few seconds.

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Icon minors and young people using Satispay for Teenagers

Are you between 14 and 17 yo?

How you managed without it so far! Your smartphone will become essential: in an instant you can use your allowance and exchange money with friends.

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FOR ADULTS

Girl receiving pocket money with Satispay for Teenagers

EASY ALLOWANCE 

One click. That's the time it takes for the money to reach your kids, anytime, anywhere. You can say goodbye to trips to the ATM, and with the option of recurring payments, no more forgetfulness! Quite convenient, isn't it?

Girl using Satispay for Teenagers to manage expenses

INDEPENDENCE AND SECURITY

With Satispay, teenagers can independently manage pocket money and expenses directly from the app, without credit cards or prepaid cards. And security? In addition to having a spending limit, teenagers can only make purchases in selected stores, and if necessary, you can always have visibility on their transactions.

FOR UNDER 18 YEAR OLDS

Friends exchanging money with Satispay for Teenagers

EXCHANGE MONEY WITH FRIENDS 

The good news is that with the Satispay app, you can send and receive money in an instant, like splitting the pizza bill or group gifts. The bad news is that excuses like "I'll pay you later" are no longer credible.

Online shopping with Satispay for Teenagers

PAY IN STORES AND ONLINE

Snacks, train tickets, or that video game you've been eyeing for a while, all at the click of a button: you won't have to search for coins at the bottom of your backpack anymore because you can purchase with your smartphone at selected stores and platforms affiliated with Satispay.

How does it work? A piece of cake:

Step 1 for downloading the app Satispay for Teenagers

Just download the Satispay payment app on your phone (with Android or iOS) and complete the registration

Step 2 for registering for Satispay for Teenagers

If you're between 14 and 17 years old, you'll need to enter the phone number of a parent or legal guardian

Step 3 for registering for Satispay for Teenagers

The parent or legal guardian, already a Satispay user, will approve the registration from their profile. And if they're not registered, no problem, they can sign up and follow the steps listed below

You just have to download Satispay: what are you waiting for?

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Frequently asked questions

You can create a Satispay for Teenagers account if you are 14 years of age or older, simply follow the steps outlined here.
If you are 18 or older, please follow the steps outlined here to register for a Satispay account.

What you need to sign up is:

  • a compatible smartphone (iOS 12.0 or later / Android 6.0 or later / Huawei HarmonyOS 1.0 or later) with a working camera;
  • your phone number; 
  • your email address;
  • your ID (Passport / ID Card / Driving License);
  •  your Tax Code; 
  • your parent's or legal guardian's name, surname, telephone number and authorisation. 

Follow the steps in the App to complete the registration and you will be notified in the App as soon as the verification is complete.

Your parent or legal guardian must have an active Satispay account in order to authorise you to use Satispay for Teenagers and agree to the Terms of Use for the service which they will receive via notification in the App. If they do not yet have an account, they can register by following the instructions here.

You can top up your account by receiving money from your contacts.

The money received will become your Balance and it can be spent on purchases in physical and online shops. You'll also be able to send payments from the Services section or exchange money to your friends and family from the Contacts section.

Your parent/legal guardian can also set up a recurring payment to your account: to do so simply follow the steps outlined here.

Finally, we would like to inform you that a monthly spending limit of €500 can be activated on your account. When the limit is reached, you will be notified in the App via an error message at the time of payment.  This limit can be updated or changed by Satispay at any time.

Some shop types are excluded and will be displayed as disabled in the Shops section in the App.

If you try to send a payment to these shops via QR Code, you will see an error message and the transaction will not be completed.

Finally, we would like to inform you that a monthly spending limit of €500 can be activated on your account. When the limit is reached, you will be notified in the App via an error message at the time of payment.  This limit can be updated or changed by Satispay at any time.

To check the transaction list of the Satispay for Teenagers account, simply contact us directly from your App or write to us at support@satispay.com. We will provide you with the information you need.

No. You can request a list of your transactions by contacting us from your App or writing to us at support@satispay.com.

As soon as you turn 18, you will be shown a notification in the App to accept the General Terms and Conditions of Use for the "Satispay Consumer" service.

If you wish, you can also add your IBAN from the Profile section by clicking on Settings > Manage IBAN.

This will allow you to set a Budget and receive top-ups, as well as transfer money from your Satispay account to your bank account and use all the services in the App.

Before proceeding with the deactivation process, we would like to remind you that if you encounter a problem using Satispay, you can contact us directly through the App Support Centre or by writing to support@satispay.com and we will certainly be able to help you.  

If in any case you have decided to deactivate your Satispay account permanently, please log into the App, click on Profile > Settings > Delete account and follow the instructions.

Your parent/legal guardian can also request deactivation of your account. To do so, simply send us a specific request via the App or by writing to
 support@satispay.com.

Please note that deactivation will follow the following steps
  • refund of any remaining e-money by transfer to your parent/legal guardian's Satispay account;
  • deactivation of the account.
Deactivation takes a few business days and we will email you and your parent/legal guardian as soon as it is complete.

If your parent/legal guardian has their account deactivated, your account will also need to be deactivated.

We’ll then proceed with the refund of any remaining e-money by transfer to your parent/legal guardian's Satispay account so that both accounts will be deactivated.

Deactivation takes a few business days and we will email you and your parent/legal guardian as soon as it is complete.